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Welcome to the Clipper City Home

Below is some of the most important information about our property and the surrounding area.

If you require further, more specific information, our reception staff will be glad to assist.

Please find here the manuals for the use of air conditioningdishwasher, mircowave & cookerNespresso machine and Bose Bluetooth Speakers in your apartment.

We wish you a pleasant stay.

The Clipper City Home team

Clipper City Home services

Reception

Opening hours
Monday – Friday 7:00am to 10:00pm
Weekends and public holidays 8:00am to 6:00pm
Speed dialling 70 will put you through to the reception.
Outside of our opening hours please call our standby service at +49 30 634 172 673 in case of emergencies.

Our reception staff attend to queries and suggestions, and will be glad to assist further with the following matters:

-Office box – everything from post-it notes, highlighter and paper-clips
-Help with bookings, modifying and printing your plane and train tickets
-Printing, faxing and scanning your documents (may incur a charge)
-Providing writing materials
-Booking city tours
-Restaurant reservations
-Car and bicycle hire information
-Porterage
-Arranging babysitters and dog sitters
-Nespresso capsules, dishwasher tablets and detergent for a fee
-Oral hygiene packs, disposable razors and first-aid items

Early Arrival

Your apartment is from 3:00 p.m. available. Do you prefer this earlier, you can book our Early Arrival Service for 40,00 Euro. A arrival from 11:00 a.m. is possible. This service is subject to availability and in consultation with the reception.

Late Check-out

The Check-out time is 11:00 a.m. If you prefer a late check-out until 4:00 p.m., this service is with an extra charge of 40,00 EUR and subject upon availability in consultation with the reception.

Laundry service

We will gladly take care of cleaning your laundry from Monday to Friday. You will find a price list for the laundry service in the wardrobe. Please hand your load in to reception by 9:00am; you will have it back by 6:00pm. Express services are offered upon request.

Washing machine and dryer

Our guest laundry has a free washing machine, dryer, clothes horse, irons and ironing boards. The laundry is located on level 4 next to Apartment 406 and you are welcome to use it from 8:00 a.m. to 8:00 p.m.
Reception can provide detergent for a fee. We will gladly bring irons and ironing boards to your apartments; please contact the staff at reception.

Underground car park

The Clipper City Home has an on-site underground car park. Depending on availability, you can book a parking bay for 23,00 Euros a night through reception. Access is off Rosmarinstraße, please pick up a key card at reception to enter the Garage.

Apartment information

WIFI

Use our free basic Internet or the premium Internet for a charge. On your Smartphone, tablet or laptop, first select the “Clipper_CCH” wireless network and follow the menu navigation.
Your access details consist of your booking number and apartment number, both of which can be found on the arrival card given to you together with your key card.

Bose Bluetooth speakers

Listen to your own music on your Smartphone, tablet or other Bluetooth-enabled device via our portable Bose Bluetooth speakers. An instruction manual is available in your apartment.

Cleaning

We perform a partial cleaning after every third night, and a full clean after the sixth night. You are also welcome to book additional cleaning sessions for 15,00 Euro through reception.

Nespresso coffee machine

You are provided with a free starter set of Nespresso capsules on arrival. Additional capsules can be purchased from reception for a charge of 0,70 Euros each. An instruction manual has been enclosed.
We will also gladly provide a conventional coffee machine free of charge, subject to availability.

Dishwasher (Executive and Deluxe Apartments)

A dishwasher tablet can be found behind the sink tap. Additional tablets can be purchased from reception at a charge of 0,50 Euros each. See the Manuals section for instructions on how to use them.

Smoking

Since the renovation in 2014, our entire property has been non-smoking. Please note that smoking is not even permitted in the conservatories or on balconies. Failure to comply with this rule will result in an additional charge of 120,00 Euros in cleaning costs.

Telephone

For outside lines, please first dial “0”, followed by the area prefix and the telephone number. The price is 0,20 Euros per unit. Internal calls are free of charge. Please first dial “7”. The direct number for the telephone in your apartment is +49 30 20637 apartment number.
The reception desk can be reached by pressing the speed dial key on your telephone or by dialling “70”.

Emergencies

Emergency call

Emergency call (Fire brigade and rescue service) Speed dial 112
Police Speed dial 110

Emergency medical service Tel.: +49 30 310031

Please see our reception staff for recommendations for specialists in the area.

Pharmacy

Apotheke Q205
Friedrichstraße 68
Tel.: +49 30 20 94 58 60
www.apotheke-q205.de

Opening hours
Monday – Friday 8:00 a.m. to 8:00 p.m.
Saturday 9:00 a.m. to 7:00 p.m.

A list of emergency pharmacies and hospitals is available from reception or at www.berlin.de.

Breakfast and other tips

Breakfast

The Italian restaurant Sagrantino serves selected Italian dishes all day. For 12,90 Euros per person, you can enjoy an Italian buffet breakfast daily. The restaurant can be conveniently accessed via the main lobby.

Breakfast service
Monday – Friday 7:00am to 11:00am
Saturday and Sunday 8:30am to 11:30am
Tel.: +49 30 20 64 68 95
www.sagrantino-winebar.de

Further recommendations and tips on breakfast options, restaurants and nearby delivery services please ask our staff on the reception.

REWE grocery delivery service

Please use the delivery services from REWE for your purchase.

How does it work?
1. Pick up and fill out your grocery list from the reception team (minimum order 45 Euro).
2. Confirm your delivery date and time and drop your list at the reception.
3. We will accept the delivery for you and take it to your apartment.
4. The order will be placed for your convenience on your bill.

Further tips in the Clipper Guide

Further recommendations and tips on breakfast options, restaurants and nearby delivery services can be found in the “Clipper Guide”, available through your TV. Our reception staff is also happy to give you further recommendations.

Getting around in Berlin

U-Bahn (subway) and S-Bahn (suburban railway) stations nearby

Französische Straße
U6 3 minutes’ walk (230 m) away

Friedrichstraße
S1, S2, S25, S5, S7, S75, U6 and regional railway 8 minutes’ walk (600 m) away

Brandenburger Tor
S1, S2, S25, and U55 9 minutes’ walk (750 m) away

Stadtmitte
U2 11 minutes’ walk (850 m) away

The latest timetables are available from reception or at www.bvg.de, which also contains information on tickets and fares.

When travelling, we recommend using the “BVG Fahrinfo Plus” BVG app to find the fastest public transport connections.

Taxis

The nearest taxi rank is located to the right of the main entrance, on the corner of Behrenstraße and Friedrichstraße. You can use the hot key on the telephone to book a taxi, or have the reception staff arrange one for you.
Taxi number when travelling: +49 30 26 10 26

Directions to Berlin’s main train station

By taxi
You need around 10 minutes (4km) when travelling by taxi or car.

By public transport
From the Französische Straße U-Bahn station, take the U6 for one stop in the direction of “Alt-Tegel” and change at Friedrichstraße station.

From the Friedrichstraße S-Bahn and U-Bahn station, take the S7 in the direction of Wannsee or the S5 in the direction of Spandau and get off at the Berlin Hauptbahnhof station.

Directions to Berlin-Tegel airport

By taxi
You need 20 to 45 minutes (14 km) depending on traffic when travelling by taxi or car.

TXL Bus
Berlin-Tegel airport has no direct U-Bahn or S-Bahn station, which is why we recommend the TXL Bus. Get on at the Unter den Linden bus station on the corner of Unter den Linden and Friedrichstraße. Depending on traffic, it can take up to 45 minutes to get to the airport. Timetables can be found at www.bvg.de.

Flight information for Berlin-Tegel airport can be obtained by calling +49 180 500 0186.

Directions to Berlin-Schönefeld airport

Taxi
You need 45 to 60 minutes (22 km) depending on traffic when travelling by taxi or car.

Schönefeld Airport Express regional railway
We recommend taking the regional railway RB14 at the Friedrichstraße U-Bahn and S-Bahn station to Berlin-Schönefeld airport. Trains run every 30 minutes, and can get you to the airport in 30 minutes. Timetables can be found at www.bvg.de or www.db.de.

Flight information for Berlin-Schönefeld airport can be obtained by calling +49 30 609 111 50.