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Frequently asked questions concerning Covid19

What is currently different about room cleaning?

Our apartments are always cleaned very thoroughly. Currently, after each cleaning, an additional surface disinfection is carried out and the dishwashers are rinsed at the highest temperature.

When had my apartment been ocupied before?

We try that the apartments are not ocupied for at least two nights after a guest has checked out. Due to the different categories and preferences this cannot always be guaranteed.

Is there disinfectant available?

Disinfectant is available at all entrances and in the lobby.

Is there a mask obligation in the public areas?

There is no general mask obligation in the public areas. We recommend wearing a mouth and nose protector in the elevator. We also ask you to show consideration for other guests.

Can I check in contactless?

We try to make the check as contactless as possible.

Are there special security measures at the reception?

The reception desk has been fitted with a spit guard and optical signs indicate the minimum distance. There is also disinfectant available for you.

When are the apartments cleaned?

The booked price includes a partial cleaning after every third night and a full cleaning after the sixth night. You are welcome to book an additional intermediate cleaning at the reception for 10,00 Euro and an additional full cleaning for 15,00 Euro extra.