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Services & Information for your stay

Feel at home in our serviced apartments in Hamburg.

The Clipper Services offer you even more comfort and independence during your stay on a business trip or a family holiday with child and dog.

Your family holiday in Hamburg

For a comfortable overnight stay in Hamburg with your children, we can offer you our Executive and Deluxe Apartments with separable living and sleeping areas. So the children can sleep in peace, while the parents still enjoy their evening. We are happy to offer you extra beds and baby cots. We also have free children’s buggies as loan-outs.

Baby cot: EUR 10,00 per night
Extra bed, aged 3-16: EUR 20,00 per night
Extra bed as of age 16: EUR 40,00 per night

Your dog hotel in Hamburg

With us, dogs are welcome. Please specify when booking if you’re bringing your four-legged friend, so we can welcome him properly!

We would like to take this opportunity to point out that we charge a cleaning fee of EUR 25,00 per week for dogs.

You don’t have any time for walking during your stay? No problem. Our partner Gudog finds a dog sitter even at short notice: Phone: +49 30 568373040 /

Working in the apartment

Bring your laptop with you – we provide work desk facilities for free.

In our desk box, you’ll find everything you need for equipping your work place, from a pair of scissors, a highlighter all the way to a hole puncher. For individual printouts, our front desk team is happy to serve you. More extensive printouts are possible for a small surcharge.

Please specify when booking whether we should provide a box for you.


The Hanse Clipper Haus offers no separate breakfast service. We are happy to offer you a delicious breakfast in cooperation with the neighbouring café “Coffee & Cakes” daily from 7:00 a.m. You can book breakfast right  from us for the price of EUR 10.00  per person per day and receive a voucher for the café at the reception desk of the Hanse Clipper Haus.

In-house bike rental

Start right now – with our in-house bicycle rental

As of now, we are offering our guests the option of renting bicycles right at the front desk.

  • Bicycle rental 1/2 day: EUR 8,00
  • Bicycle rental 1 day: EUR 12,00
  • including city map

Explore the city starting right from Clipper Elb Lodge.

Drive Now

  • One-time registration fee: EUR 29,00
  • Driving expenses and parking depend on the car model
  • Billing for driving and parking takes place per minute
  • Car models from BMW and MINI, for 2 or more people
  • DriveNow app: Find a car, book and manage trips

More information on DriveNow, prices, registration and app 

Meridian Spa

The MeridianSpa near the “Michel” in Hamburg is only a three-minute walk from your serviced apartment. Treat yourself to a free day and spend it at the premium fitness and wellness centre. Enjoy the swimming pool with its agreeable water temperature, various saunas and hot air baths. Guests can relax in the Japanese garden with views of the “Michel”, Hamburg’s most famous landmark. You can work out on over 80 state-of-the-art strength and cardio machines or join one of the 85 weekly fitness classes.  

Exclusive offer for you: 20% discount on all day tickets for the fitness and wellness area.

App Tipps for Hamburg

HVV FahrInfo Hamburg: Find the fastest connection on public transport in Hamburg’s public transport system.

Taxi Hamburg: Call a taxi at +49 40 211211 or use the convenient Taxi Hamburg app.

Hamburg app: All information about Hamburg at a glance – sightseeing attractions, restaurants, entertainment and much more.

AINO – Today in Hamburg: Open-air concert, pop-up store, podcast trend, career hack or the hottest bar. Selected tips & trends – for you personally, in your vicinity.

Have your shopping done & cook on your own

Use the kitchen in your apartment and prepare your food yourself. We take care of grocery shopping for you. Additional delivery costs depend on the amounts ordered and will be charged extra.

How does it work?

  1. Complete shopping list – minimum order value: EUR 50,00.
  2. give the list to the front desk up to 7 days before the desired delivery date.
  3. We accept the delivery and bring the goods up to your apartment door.
  4. The order will be put on your bill.